Hospitality and TourismFull-TimeJunior-level(1-2 yrs)
Job Description
This role is for an active and flexible Room Attendant at a leading hotel located in Konza, Makueni. The primary objective is to ensure that the hygiene contribution fully maintains and adheres to the highest housekeeping standards throughout the facility.
Core Duties and Responsibilities
The Room Attendant will be responsible for a comprehensive set of tasks related to maintaining guest rooms and public areas, including:
Ensure cleanliness in guestrooms and public areas.
Coordinate with other departments, such as Front Desk and Maintenance, to address guest requests and ensure cleanliness standards are attained.
Ensure that all guest rooms and public areas are cleaned and maintained to the highest standards of quality and presentation.
Handle guest complaints and ensure follow-through.
Changing and making beds with fresh linens.
Cleaning and sanitizing all bathroom fixtures (sink, toilet, shower/tub).
Dusting and polishing furniture, fixtures, and surfaces.
Vacuuming carpets or sweeping and mopping hard floors.
Emptying trash and recycling bins and replacing liners.
Restock all in-room toiletries and bathroom amenities and other guest supplies.
Checking all room equipment (lights, TV, air conditioning) to ensure they are in working order.
Promptly reporting any maintenance issues, damages, or necessary repairs to the supervisor or maintenance department.
Notifying the supervisor of any lost-and-found items.
Organizing and arranging furniture and decor to ensure a neat, welcoming, and standardized room environment.
Ensuring the assigned room is fully stocked, clean, and tidy by the end of the shift.
Stocking the housekeeping cart with the necessary linens, cleaning chemicals, and guest supplies before starting the shift.
Any other duties assigned.
Job Specifications and Qualifications
Candidates must meet the following criteria:
Certificate in Hospitality Management, Catering and Accommodation or related field.
Experience as a Housekeeper, preferably in the hospitality sector.
At least One (1) year of relevant experience.
BA/BSc/HND qualification or equivalent (as noted in the source documentation).
Key Competencies
Great communication skills
High organizational skills
Keen attention to detail
High Integrity
How to Apply
Interested and qualified candidates should forward their CV to: careers@emergeegressconsulting.com using the position "Room Attendant" as the subject of the email.
Alternatively, you may apply directly through the job portal link associated with the original posting.
