This Revenue & Reservations Assistant role involves maximizing revenue across various booking platforms for short-term rental properties. The position focuses heavily on implementing effective pricing strategies, optimizing listing performance on Online Travel Agencies (OTAs), and conducting detailed market analysis.
Key Responsibilities:
Pricing & Revenue Management
- Set daily/weekly/monthly prices based on demand, seasonality, market trends, and competitor benchmarking.
- Implement dynamic pricing strategies across all units.
- Adjust minimum stays, restrictions, and promotions (e.g., Genius, last-minute, early-bird discounts, custom promotions).
- Manage occupancy goals and revenue targets on all our booking platforms.
Optimization (Airbnb, Booking.com, VRBO, etc.)
- Improve listing ranking by optimizing titles, descriptions, photos, amenities, policies, and review responses.
- Ensure availability calendars are perfectly synced.
Performance Monitoring & Competitor Market Analysis
- Track and report on Impressions, Clickthrough rate (CTR), Conversion rate, Booking trends, Revenue per listing (RevPAR), and Occupancy percentages.
- Identify listings performing poorly and provide solutions.
- Monitor competitor rates in real time.
- Analyze local occupancy trends and events (holidays, conferences, seasons).
- Conduct monthly benchmarking reports.
Cross-Team Collaboration
- Work with the reservations team to adjust prices based on demand patterns.
- Make recommendations to management on portfolio improvement.
Requirements
Qualifications:
- BA/BSc/HND qualification.
- 2–3 years of experience in revenue management, reservations, or short-term rental operations.
- Strong understanding of Airbnb, Booking.com, and OTA performance metrics.
- Experience with dynamic pricing tools (PriceLabs, Beyond Pricing, or similar).
- Excellent analytical and communication skills.