This role is positioned within the Corporate Banking Division and is dedicated to driving business growth in the critical sectors of Infrastructure, Oil, Energy, Transport & Manufacturing. The role holder will achieve this through proactive business acquisition of new clients and rigorous management and expansion of the existing portfolio. Success in this position requires implementing specific business development initiatives, determining innovative financial solutions, leveraging best practices, and ensuring exceptional customer experience and operational efficiencies.
Key Responsibilities:
- Implement Infrastructure, Oil, Energy, Transport & Manufacturing Banking Business Development initiatives in alignment with the Bank strategy and business growth plan.
- Identify opportunities for growth and new business acquisition through comprehensive market research, analysis, and networking.
- Develop, grow, and maintain a strong client and transaction pipeline, converting these leads into profitable businesses that meet customer satisfaction metrics, the bank's financial budgets, and strategic goals.
- Actively market and drive the uptake of the Infrastructure, Oil, Energy, Transport & Manufacturing Banking services and products to both new and existing clients. Identify opportunities for cross-selling of relevant products and services.
- Ensure day-to-day client relationship management and engagement to foster strong and lasting business partnerships between the customer and the Bank.
- Promote excellent customer experience by driving and advocating customer requirements across various bank functions to deliver high service standards.
- Ensure full compliance with Infrastructure, Oil, Energy, Transport & Manufacturing Banking standards while strictly adhering to the Bank’s policies and procedures.
- Partner with Regional Management, Branch Management teams, and Support Functions to increase market share within the relevant Banking segment concerning customer numbers, product/service consumption, and revenues, while proactively managing and reducing the non-performing loan book.
- Collaborate with Branch Managers to drive account utilization and secure sustainable deposits.
- Drive transactional income from Infrastructure, Oil, Energy, Transport & Manufacturing Banking clients through effective customer service and systematic cross-selling of the Bank’s products and services.
- Establish profitable banking relationships by providing high-quality banking and other financial services in the Bank’s operational regions.
- Provide timely feedback to Management regarding market analysis and segmentation within Infrastructure, Oil, Energy, Transport & Manufacturing, covering products, credit risk evaluation, and customer feedback.
- In collaboration with stakeholders, ensure quality portfolio management through effective identification and mitigation of risks.
- Conduct preliminary credit reviews and submit recommendations for new and existing facilities, strictly adhering to the Bank’s credit policy and segment Compliance guidelines.
- Regularly monitor performing and non-performing accounts within the assigned portfolio.
- Support and coordinate post-disbursement loan monitoring.
Skills & Experience:
Qualifications and Experience:
- University Degree in Business Administration, Economics, Finance, Banking or its equivalent from a recognized institution.
- Master’s degree in a relevant field from a recognized institution is an added advantage.
- Relevant certification in business development Finance or its equivalent is an added advantage.
- 4-5 years’ banking experience in the Financial/banking sector.
- Three (3) years of experience specifically in Relationship Management in the Infrastructure, Oil, Energy, Transport & Manufacturing sectors.
Key Competencies:
- Entrepreneurial and Commercial thinking
- Excellent research, analytical, and problem-solving skills.
- Integrity and courage to challenge actions within various business units and the status quo.
- Strong persuasion, management, and communication skills.
- Strong organizational skills.
- Excellent stakeholder management skills.
- Creative approach, with the ability to anticipate challenges and develop innovative solutions.
- Prior experience dealing with customers.
- High degree of interpersonal skills when dealing with a range of people and situations.
- Good computer skills.
- Negotiation and Influencing skills.
