Principal Accountant (Credit Control)

Kenyatta University Teaching, Referral & Research Hospital (KUTRRH) is a leading National Referral Hospital with a 650-bed capacity, equipped with state-of-art medical amenities offering services like Oncology, Trauma & Orthopedics, and Renal care.

The Principal Accountant (Credit Control) reports directly to the Chief Finance Officer and is responsible for managing the hospital's credit function and ensuring robust debt management practices.

Duties and Responsibilities

The position holder will be responsible for the following key functions:

• Participating in the formulation, review, and implementation of the hospital’s credit control policies and procedures.
• Ensuring compliance with statutory and hospital regulations in all credit control transactions.
• Reviewing posting and balancing of payment, rejection, and adjustment transactions for accuracy and timely account closure.
• Collaborating with team members to deliver effective billing services and follow-up for account reconciliation.
• Managing assigned accounts by monitoring billings, collections, contractual postings, payments, and adjustments.
• Resolving incoming queries on billing or outstanding accounts from patients, insurance companies, and consultants professionally.
• Updating system notes with account activity, status, and expected reimbursement.
• Developing service level agreements and executing third-party contracts as delegated.
• Applying reminders and follow-up actions to ensure timely debt recovery.
• Handling disputed bills and negotiating settlements within agreed terms.
• Providing accurate advice on billing queries and ensuring debts are paid promptly.
• Preparing and submitting daily, weekly, and monthly credit control reports.
• Overseeing key account and customer relationship management.
• Any other duty as may be assigned.

Key Qualifications and Experience Requirements

• Bachelor's degree in Finance, Accounting or equivalent qualification from a recognized institution.
• Master's degree in Finance, Accounting or equivalent qualification from a recognized institution.
• Certified Public Accountant (CPA-K) qualification or its equivalent qualification from a recognized institution.
• At least nine (9) years relevant work experience, three (3) years of which should be in the grade of a Senior Accountant or in a comparable position.
• Professional membership to the Institute of Certified Public Accountants of Kenya (ICPAK).
• Management course lasting not less than four (4) weeks.
• Proficiency in computer applications.
• Compliance with Chapter Six (6) of the Constitution of Kenya.