Peacekeeper Inn Manager

Key Responsibilities

• Oversee and manage all aspects of Peacekeeper Inn operations, including lodging, recreation, food and beverage, and entertainment services, ensuring compliance with government and organizational standards.
• Supervise daily operations to ensure that all hospitality, recreational, and entertainment services are effectively managed and meet customer satisfaction objectives.
• Develop and implement operational policies and procedures to optimize efficiency and service quality while maintaining compliance with contractual and regulatory requirements.
• Supervise all staff to ensure high levels of service delivery, operational performance, and adherence to established standards.
• Manage budgets, control costs, and oversee procurement processes to achieve financial targets without compromising service quality.
• Plan, manage, and oversee events and programs to enhance the recreational and entertainment offerings of the Peacekeeper Inn, ensuring activities meet patrons’ needs and expectations.
• Respond promptly to contingencies or emergencies and ensure availability on-site within one hour of notification to manage such scenarios.
• Monitor and review facility conditions, ensuring cleanliness, functionality, and adherence to safety and health guidelines.
• Provide regular reports on facility operations, budget performance, customer satisfaction, and staff productivity for government review.
• Engage in continuous staff development by providing training, mentoring, and regular performance evaluations to promote a high-performance culture.
• Ensure assets, supplies, and equipment are properly accounted for and maintained in good condition to support efficient day-to-day and long-term operations.
• Develop marketing strategies to promote the use of the Peacekeeper Inn’s recreational and food and beverage services to maximize participation and revenue generation.
• Work closely with government representatives and stakeholders to meet program requirements, address feedback, and enhance the overall customer experience.

Minimum Requirements

• A four-year degree from an accredited college or university with a major in business management, hospitality, food, or recreation management; OR, three years of general experience demonstrating knowledge of the principles, methods, and techniques of recreation, food and beverage, and entertainment operations.
• Five (5) years of specialized experience serving as a middle manager in a similar civilian commercial business capacity.
• Demonstrated understanding of the goals, principles, methods, and techniques of recreation, food service, lodging, and entertainment operations.
• Strong knowledge of hospitality and recreation service industry best practices, including financial management, customer service, and operational standards.
• Ability to organize, plan, and coordinate activities and events in alignment with the interests and needs of individuals and groups.
• Excellent customer service and communication skills, including the ability to respond to patron concerns and manage issues effectively.
• Strong team leadership and managerial skills, with the ability to supervise and motivate employees to achieve desired results.
• Experience managing budgets, maintaining costs, and achieving financial performance targets without compromising quality of service.
• Proficient knowledge of Point of Sale (POS) systems, inventory management, and record-keeping for recreational and hospitality operations.
• Flexibility to respond to operational demands and emergencies, maintaining established availability requirements.
• Must be in possession of a valid passport and be able to travel internationally (passport valid for a minimum of one (1) year or more at the time of hiring).
• Ability to successfully pass contract medical requirements and maintain compliance throughout the duration of deployment.
• Must be able to obtain and maintain facility credentials/authorization.

Preferred Qualifications

• Prior experience in an austere OCONUS (Outside the Continental United States) environment with a multi-national workforce is preferred.
• Valid country driver’s license and passport.
• Country visa (as required in line with the U.S. Department of State Foreign Clearance Guide).
• Certification in hospitality, food and beverage management, or related fields.
• Experience in government or military hospitality operations with a focus on recreation, food, lodging, and entertainment services.
• Knowledge of public relations, marketing, and business development strategies for hospitality-related programs.
• Demonstrated ability to successfully manage recreation or clubs programs for military installations or government entities.
• Familiarity with NAVSUP or established Navy or Air Force lodging and food facility standards.
• Proven ability to supervise staff and implement efficient workflows in a high-paced recreational and lodging environment.

How to Apply

Interested and qualified candidates should apply online through Amentum Careers.