At MGallery, we believe in the power of each moment, from the spectacular sunrise to the stolen glances. Our hotels are more than just a collection of unique destinations—they are a tapestry of stories, culture, and local essence, woven together to create a distinct hospitality experience. We are seeking a MICE (Meetings, Incentives, Conferences, and Exhibitions) Coordinator to provide coordination and administrative service for the hotel sales team to assist with revenue generation and operational excellence.
Responsibilities
- Provide coordination and administrative service for the hotel sales team to assist with revenue generation.
- Assist the Director of Sales in administrative work.
- Maintain and manage the client database.
- Maintain stock of printed materials, supply of corporate gifts, and promotional items.
- Assist in the development and implementation of the hotel sales and marketing plan to ensure all revenue goals are met and exceeded.
- Handle incoming inquiries from guests regarding rates and products, and coordinate these with the sales team.
- Prepare Banquet Event Orders (BEO).
- Coordinate all familiarization trips and site inspections as required.
- Maintain manual and electronic filing systems.
- Perform telemarketing to designated clients and receive clients visiting the hotel for business inquiries.
- Take over and sell rooms and meeting facilities in the absence of the sales team.
- Provide added value to the team by providing strong support to both sales and marketing departments.
- Perform all tasks as directed by the Manager in pursuit of the achievement of business goals.
- Maintain professional business confidentiality and work in line with business requirements.
Requirements & Qualifications
- Education: Bachelor's Degree, Higher National Diploma, or equivalent (BA/BSc/HND).
- Technical Skills: Good knowledge of Microsoft Office and Microsoft Outlook. Ability to use technology available for reports, communication, and client correspondence.
- Attitude: Must always display a pleasant manner, positive attitude, and promote a good company image. Demonstrate pride in the workplace and personal appearance.
- Ethics: Maintain the highest standards of professionalism, ethics, and attitude towards all guests, clients, and staff.
- Flexibility: Flexible to adapt to sudden increases in working hours as per business needs.
How to Apply
Interested and qualified candidates should apply online via the SmartRecruiters platform. Please follow the link below to submit your application:
Apply to MGallery Hotel Collection
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