Manager, Impact Systems & Quality

Role Overview

As Food4Education scales toward serving 1 million learners in Kenya by 2027 and 3 million across Africa by 2030, our Impact team handles four integrated workstreams: Measurement Systems & Data Quality; Field Data Collection & Quality; Research & Evaluation; and Insights, Reporting & Learning. The Manager, Impact Systems & Quality is a new coordination and quality-oversight role created to close the gap between strategy and execution as we scale.

The Manager owns the day-to-day rhythm of the Impact team — leading workflow management, planning, and delivery across all four workstreams, and providing the first layer of technical and quality review before outputs reach senior leadership. The role ensures associates are well-supported, workplans are realistic and visible, dependencies are surfaced early, and OKRs are tracked transparently.

Key Responsibilities

Cross-workstream coordination & delivery management

• Run end-to-end project management across the four Impact workstreams (Measurement Systems & Data Quality, Field Data Collection & Quality, Research & Evaluation, Insights, Reporting & Learning), using Gantt charts, sprint/scrum-style cycles, and Notion-based workplans.
• Maintain a single source of truth for priorities, milestones, risks, and capacity across the team.
• Provide leadership with concise weekly/monthly updates on where each workstream stands, what is at risk, and what decisions are needed.
• Lead the team’s OKR cycle: translate strategic objectives into measurable team and individual key results.
• Support associates to develop and maintain workplans, timelines, and operating routines (stand-ups, sprint reviews, retrospectives).

Quality oversight & technical review

• Serve as the first layer of quality review for all outputs produced by associates — indicators and frameworks, data collection tools, monitoring datasets, evaluation protocols, dashboards, and reports.
• Apply M&E methodological rigor to flag errors, methodological weaknesses, sampling issues, indicator misalignment with the Theory of Change, and data quality risks.
• Partner with the Senior Associate – Data Systems, Quality & Analysis to ensure indicator definitions, QA protocols, and data collection tools are standardized across operational sites.

People management & capability building

• Directly manage the Impact associate team across workstreams, including weekly 1:1s, performance management, coaching, and career development.
• Hold associates accountable for delivery commitments while creating structures like templates and peer review standards.
• Coach associates to strengthen their M&E methods, analytical depth, and delivery skills.

Stakeholder & systems alignment

• Coordinate with Operations, BI/Tech, Legal, and Development teams to align Impact deliverables with field realities and donor commitments.
• Translate strategy from the Head of Impact and Senior Manager into executable work plans.

Minimum Requirements

Education

• Bachelor’s degree in Statistics, Economics, Public Health, Development Studies, Social Sciences, Data Science, or a related field.
• A Master’s degree in M&E, Public Policy, Development Economics, Statistics, or a related discipline is strongly preferred.

Experience

• Minimum 6–8 years of progressive experience in monitoring, evaluation, accountability, research and learning (MEARL).
• At least 2–3 years managing people and multi-stream workplans in a fast-scaling organization.
• Demonstrated experience designing and managing M&E systems end-to-end (Theory of Change, indicator design, tool development, data collection, QA, analysis, and reporting).
• Track record of running structured project management cadences (sprints/scrum, Gantt-based planning, OKR cycles).
• Hands-on experience reviewing technical work and catching methodological errors.
• Experience working with cross-functional teams (Operations, BI/Data, Programs) to align measurement with operational realities.

How to Apply

Interested and qualified candidates should apply online through the Food For Education career portal at https://food4education1.careers.hibob.com.