About MGallery Hotel Collection
At MGallery, we believe in the power of each moment, from the spectacular sunrise to the stolen glances. Our hotels are more than just a collection of unique destinations—they are a tapestry of stories, culture, and local essence, woven together to create a distinct hospitality experience.
Role Overview
We are seeking an enthusiastic and innovative Learning & Development Manager, reporting to the People & Culture Manager, to join our team. As a key member of our organization, you will lead the development and implementation of learning strategies that drive employee growth and organizational success.
Key Responsibilities
- Conduct comprehensive training needs analyses across the organization.
- Develop and implement high-quality learning programs and activities for all levels of employees.
- Lead and mentor a team of trainers, providing ongoing coaching and support.
- Create and maintain an organization-wide training calendar to maximize learning resources.
- Collaborate with department heads and the People & Culture team to identify and address learning needs.
- Foster a culture of continuous learning and improvement across all departments.
- Ensure global brand and culture initiatives are effectively integrated into the organization.
- Manage the learning and development budget, ensuring cost-effective solutions.
- Evaluate the effectiveness of training programs and make data-driven improvements.
- Stay current with industry trends and best practices in learning and development.
- Certify trainers and facilitators to deliver various programs effectively.
Qualifications and Experience
- Bachelor's degree in Human Resources, Organizational Development, or a related field.
- Minimum of 5 years of experience in learning and development, with at least 3 years in the hospitality industry.
- Proven leadership experience in a similar role.
- Strong knowledge of adult learning principles and instructional design.
- Proficiency in e-learning platforms and blended learning approaches.
- Excellent project management and budget management skills.
- Advanced computer skills, including Microsoft Office suite and learning management systems.
- Outstanding communication and interpersonal skills, with the ability to engage with all levels of the organization.
- Strong analytical and problem-solving abilities.
- Exceptional attention to detail and organizational skills.
- Demonstrated ability to work collaboratively in a team environment.
- Customer-focused approach with a passion for employee development.
- Experience in measuring and evaluating training effectiveness.
- Ability to adapt to changing priorities and manage multiple projects simultaneously.
- Innovative mindset with a track record of implementing creative learning solutions.
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