About the Role
Adept Systems, established in 1994, is a premier management consultancy in Kenya specializing in human resource services. We are seeking an experienced and strategic IT Manager to lead and drive our enterprise IT strategy, infrastructure, systems management, and cybersecurity.
Based in Thika, this is a full-time role suited for a seasoned technology leader who can align digital enablement with institutional goals, manage a high-performing IT team, and optimize technological investments.
Key Responsibilities
IT Strategy & Alignment
- Develop and execute the enterprise IT strategy and roadmap aligned with institutional objectives.
- Collaborate with academic, clinical, administrative, and finance departments to identify IT needs, prioritize projects, and deliver solutions.
Operations & Systems Management
- Oversee IT operations, including infrastructure, applications, databases, end-user support, and service desk functions.
- Manage selection, implementation, integration, and optimization of enterprise systems (EHR/EMR, LMS, ERP, financial systems, research databases, collaboration tools).
Risk, Security & Compliance
- Lead cybersecurity programs, data privacy initiatives, and compliance with data protection and health information standards.
- Establish disaster recovery, business continuity, backup, and incident response plans.
Financial & Vendor Management
- Direct vendor management, contract negotiations, and performance oversight of IT providers.
- Manage IT budget, optimize costs, forecast needs, and ensure ROI on technology investments.
Team Leadership & Development
- Build and lead a high-performing IT team; assess organizational structure, staffing needs, skills gaps, and talent development.
Digital Enablement & Innovation
- Drive digital enablement, automation, analytics, and adoption of secure technologies to support remote learning, telemedicine, and administrative efficiency.
Governance & Performance Monitoring
- Monitor IT performance metrics, service levels, and emerging risks, report regularly to executive leadership.
- Promote IT governance, policies, standards, and best practices across the institution.
Skills and Competencies
- Strategic IT leadership with strong operational focus.
- Expertise in cybersecurity, data governance, and compliance frameworks.
- Strong vendor management and contract negotiation skills.
- Ability to manage enterprise systems and complex integrations.
- Proven budget management and cost optimization skills.
- Effective team leadership, mentoring, and talent development.
- Strong communication skills, with the ability to translate technical concepts for non-technical audiences.
- Analytical and problem-solving ability in mission-critical environments.
Academic and Professional Qualifications
- Education: Bachelor’s degree in Information Technology, Computer Science, Business Administration, Healthcare Administration, or related field (required). Master’s degree (MBA, MS in IT Management, Health Informatics) is strongly preferred.
- Experience: 10+ years of progressive IT leadership experience, with at least 5 years in a senior role in healthcare, higher education, or similarly regulated environments.
- Technical Skills: In-depth knowledge of Microsoft Dynamics Business Central.
- Expertise: Proven expertise in enterprise IT operations, cybersecurity, data governance, cloud migration, and regulatory compliance.
- Infrastructure: Strong knowledge of IT infrastructure, networking, vendor management, and IT service management.
- Leadership: Demonstrated success in budget management, team leadership, change management, and stakeholder collaboration.
- Interpersonal: Excellent strategic, analytical, communication, and leadership skills.
How to Apply
Interested and qualified candidates should apply online by visiting the application link: Apply for IT Manager at Adept Systems.
