The Impact & Data Associate supports Sinapis’ mission by ensuring all program activities are rigorously measured, evaluated, and communicated effectively. The role supports the organization’s impact and data functions by managing data systems, analyzing program results, and generating actionable insights to improve program performance. The Associate ensures that all data, from collection to reporting, is accurate, timely, and aligned with organizational impact goals across East Africa. This position requires close collaboration with the Impact and Sinapis Network teams to foster data-driven decision-making and organizational learning.
Key Responsibilities
Data Management & System Accuracy
- Manage databases and systems (Salesforce, FormAssembly, HubSpot) for collecting and analyzing entrepreneur feedback and program monitoring.
- Maintain high standards of data integrity, ensuring accuracy, consistency, and completeness.
- Conduct regular data quality checks and coordinate corrections.
- Upload, clean, and validate baseline, endline, feedback, and alumni survey data.
- Verify weekly that Salesforce dashboards reflect current program data.
Reporting & Insights Delivery
- Develop and generate monthly and quarterly impact reports for the Executive Team and Board.
- Produce dashboards and visualizations to communicate performance trends.
- Identify insights and emerging patterns to inform program decisions.
- Support preparation of the Annual Impact Report.
- Maintain a central repository of impact data and reporting templates.
Survey Management & Execution
- Support design, updates, and implementation of baseline, endline, and alumni survey tools.
- Coordinate annual alumni survey processes across Kenya, Uganda, and Rwanda.
- Assist in planning and executing focus group discussions.
- Review and test survey tools prior to launch.
System & Team Support
- Document and escalate system issues or enhancement requests for Salesforce, FormAssembly, and HubSpot.
- Support the Manager in integrating East Africa feedback and evaluation data into Salesforce.
- Create basic Salesforce reports and dashboards.
- Provide data tool training for internal teams and partner organizations.
- Track alumni events and collaborations in Salesforce, ensuring consistency.
- Verify program quality using feedback and evaluation data to support high standards in delivery.
Learning, Improvement & Cross-Functional Support
- Analyze program and alumni data to identify opportunities for improvement and innovation.
- Contribute to impact storytelling and external communications.
- Support leadership in benchmarking against best practices.
- Participate in learning sessions and integrate findings into program design.
- Provide administrative or logistical support as needed.
Required Qualifications and Attributes
Required Qualifications
- Bachelor’s degree in Statistics, Economics, Data Science, Monitoring, Evaluation, and Learning (MEL), or related field.
- 2–3 years of experience in MEL, data analytics, or impact measurement (non-profit or social enterprise preferred).
- Advanced Excel proficiency (pivot tables, formulas, data validation).
- Experience manipulating large datasets using statistical or database tools (R or STATA strongly preferred).
- Demonstrated skills in data visualization using Tableau, Power BI, or Looker.
- Familiarity with CRM or M&E platforms (Salesforce, HubSpot, or similar).
Desired Attributes ("Who We Are Looking For")
- Strong educational background and track record of excellence in professional environments.
- Follower of Christ with a healthy, growing relationship with Him.
- Passion for data, systems, and solving complex information challenges.
- Exceptional analytical and critical thinking skills with meticulous attention to accuracy.
- Strong communication, especially translating technical findings into persuasive, accessible language.
- Ability to train and support non-technical staff.
- Demonstrated proactivity and strategic thinking.
- Ability to work across teams and cultures, embodying a servant-leadership posture.
Values
The Associate is expected to demonstrate Sinapis’ REJOICES values and lean forward to support the needs of the team and manager.
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