The Head of Security & Loss Prevention is a critical strategic leadership position responsible for developing and implementing the organization’s security and loss prevention strategy across all operational sites, ensuring alignment with overall business objectives. This role involves overseeing all aspects of physical security, managing risks related to theft, fraud, and stock loss, leading incident investigations, ensuring compliance with safety standards, and building a high-performing security team.
Key Responsibilities
1. Strategic Leadership
- Develop and implement the organization’s security and loss prevention strategy in alignment with business objectives.
- Establish policies, standards, and procedures for security, safety, and asset protection across all sites.
- Drive a culture of vigilance, accountability, and proactive risk management.
2. Physical Security Management
- Oversee security operations for all manufacturing facilities, offices, warehouses, and logistics routes.
- Manage in-house and outsourced security teams, ensuring adequate deployment, training, and performance.
- Ensure proper installation and maintenance of access control, CCTV surveillance, and alarm systems.
- Coordinate with local law enforcement agencies and emergency services when required.
3. Loss Prevention & Risk Control
- Identify, assess, and mitigate internal and external risks related to theft, product pilferage, counterfeit, and stock loss.
- Conduct regular audits and surprise checks at plants, warehouses, and distribution points.
- Implement preventive and corrective measures to reduce shrinkage and operational losses.
- Collaborate with supply chain and finance teams to investigate stock variances and process loopholes.
4. Investigation & Incident Management
- Lead investigations into theft, fraud, accidents, and misconduct cases.
- Ensure proper documentation, reporting, and follow-up actions for all incidents.
- Maintain liaison with police, regulatory bodies, and intelligence networks for legal and preventive actions.
5. Compliance & Safety
- Ensure compliance with company policies, statutory regulations, and health and safety standards.
- Drive regular training and awareness sessions for employees and contract staff on safety and security protocols.
- Oversee emergency preparedness, crisis response, and evacuation plans.
6. Team Leadership & Development
- Build, train, and lead a competent security and loss prevention team.
- Develop performance metrics and conduct regular reviews of team and contractor effectiveness.
- Promote continuous improvement through best practices, technology, and innovation in security management.
Key Performance Indicators (KPIs)
- Reduction in shrinkage and loss percentages.
- Incident response time and resolution effectiveness.
- Compliance audit scores for security and safety.
- Employee and asset safety index.
- Cost efficiency of security operations.
Qualifications & Experience
- Bachelor’s degree in Security Management, Criminology, or related field; advanced diploma/certification preferred.
- Minimum 10–15 years of experience in industrial or FMCG security management.
- Proven experience in handling multi-site operations, investigations, and loss prevention programs.
- Ex-service background from armed forces or police will be an added advantage.
- Strong understanding of access control systems, CCTV, fire safety, and emergency response procedures.
Skills & Competencies
- Strategic thinking and analytical problem-solving.
- Strong leadership and people management abilities.
- Excellent communication and coordination with cross-functional teams.
- Integrity, discretion, and sound judgment under pressure.
- Knowledge of local laws, regulatory frameworks, and security technologies.
Working Conditions
- Based at the manufacturing headquarters with frequent travel to regional plants, warehouses, and depots.
- 24/7 availability for emergencies or critical incidents.
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