The role of the Head of Organizational Learning & Development at HF Group involves providing strategic leadership for the company's learning function to ensure the workforce is future-ready and aligned with business goals. This role is crucial in driving continuous professional development and fostering a culture of learning across the organization.
Principle Accountabilities
Strategic Leadership & Planning
- Develop and implement a comprehensive Organisational Learning and Development strategy aligned with the HF Group's business goals.
- Lead the learning function to create a future-ready workforce by identifying critical skill gaps and building strategic learning roadmaps.
- Establish and monitor key performance indicators (KPIs) to measure the effectiveness and ROI of all learning initiatives.
- Manage the annual learning and development budget, ensuring efficient allocation and cost-effectiveness.
Programme Design & Delivery
- Oversee the design, development, and delivery of group-wide learning programmes, including leadership development, continuous professional development (CPDs), technical upskilling, power skills training, functional academies, on the job training, and new hire orientation.
- Champion the use of innovative learning methodologies, including digital learning, e-learning platforms, blended learning, and experiential activities.
- Ensure all learning content is relevant, high-quality, and meets the evolving needs of the business.
- Evaluate and manage relationships with external training providers and consultants to supplement internal capabilities.
Talent & Capability Development
- Partner with HR Business Partners and line managers to conduct training needs analyses and create targeted development plans for individuals and teams.
- Promote a culture of self-directed learning and knowledge sharing across the organization.
Performance & Impact Analysis
- Implement robust evaluation methods to assess the impact of learning interventions on employee performance and business outcomes.
- Prepare and present regular reports to senior leadership on learning activities, outcomes, and strategic recommendations.
Team Leadership & Management
- Provide direct leadership, mentorship, and performance management to the team.
- Foster a collaborative and high-performing environment within the learning and development team.
- Allocate resources effectively and oversee the team's execution of the annual training plan.
Key Competencies and Skills
- Strategic Thinker: Ability to see the big picture and align learning initiatives with long-term business goals.
- Result Orientation: Focused on measurable business outcomes.
- Business Acumen: Understands organizational drivers and aligns learning solutions accordingly.
- Analytical and Data-Driven: Strong analytical skills to interpret data and measure the effectiveness of learning programmes.
- Innovation & Change Management: A forward-thinker who embraces innovation and can drive a cultural shift towards continuous learning.
- Project Management: Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.
Minimum Qualifications, Knowledge and Experience
Academic & Professional
- Bachelor’s degree in Human Resources, Education, Business Administration, or a related field.
- A Master’s degree will be an added advantage.
- Desirable: Certified Professional in Learning and Performance (CPLP), Chartered Institute of Personnel and Development (CIPD), or an equivalent professional certification is highly desirable.
Experience
- Minimum of 8-10 years of progressive experience in Learning and Development, with at least 5 years in a senior leadership role managing a team.
- Proven success in designing and implementing enterprise-wide learning interventions.
- Experience leveraging modern learning technologies (LMS, e-learning, digital platforms).
- Experience in the financial services sector is an added advantage.
