The Head of BOS (Business Operation Systems) Enterprise Architecture at Ericsson is a senior leadership role responsible for driving the presales and solution delivery of the BOS End-to-End portfolio. This position involves establishing and leading enterprise architecture and design authority practices across the organization, managing senior architecture teams, and ensuring strategic alignment and competitive enhancement of Ericsson's BOS offerings.
Key Responsibilities (What You Will Do)
- Lead BOS End-to-End portfolio presales and solution delivery, managing end-to-end Solution & Enterprise Architects, and cross-portfolio practitioners.
- Establish and lead enterprise architecture and design authority practices.
- Act as a Senior People Manager of the unit and a senior Leader across matrixed organization extending to solution line professionals in other CU BOS, BOS solution lines, and SD/SDU units.
- Set Individual Performance and Development goals for members with regular check-ins.
- Responsible for team dimensioning; and Cost Center Responsible to deliver over-Absorption target and required Utilization/Billability.
- Accountable for the pre-sales and delivery of BOS solutions in the context of complex offerings and transformations, including 3rd party products & solutions.
- Plan, lead, and industrialize initiatives to augment Ericsson BOS offerings to create a higher fit to customer needs and improve competitiveness.
- Responsible for competence management and upskilling of their community to serve business needs.
- Responsible for reviewing and aligning delivery models; and securing the skillsets required to fulfill the delivery.
- Drive a Knowledge Sharing and Asset building culture across their community.
- Instill a culture of add-on sales and customer value maximization.
- Drive the full onboarding of automation in collaboration with BOS automation champions and Product Management.
- Lead product and integrated solutions escalations related to project issues and portfolio roadmap issues in collaboration with Business Development & Portfolio.
- Serve as the Single Point of Accountability/Escalation for End-to-End and multi-component OSS and BSS solutions and delivery readiness perspectives.
Qualifications and Experience (What You Will Bring)
- 12+ years of experience in the telecom industry with a leadership track record in OSS & BSS transformations, focusing on both pre-sales and program delivery.
- University degree in ICT/Engineering. A graduate degree such as an MBA/MSc/MA is a strong plus.
- Strong People Manager track record leading Senior Team members and leading Leaders.
- Must demonstrate Enterprise Architecture & Framework Mastery (TOGAF, TMForum: eTOM, ODA, OpenAI, SID, TAM).
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