Flutterwave is a payment infrastructure company whose mission is to simplify payments for endless possibilities. They believe that customers are their lifeline and are at the center of everything they do. Flutterwave is seeking an experienced and dynamic senior leader to head Fraud Risk Strategy to join their team.
This role is critical in managing and mitigating financial losses and payment partner compliance due to fraud risk in Flutterwave's merchant acquiring and remittance business. This individual will lead a team responsible for developing and implementing risk management strategies, policies, and procedures to protect the company's interests while ensuring a positive experience for customers.
Responsibilities
- Develop and implement enterprise risk management strategies to identify, assess, and mitigate risks across the organization.
- Develop and execute comprehensive risk management strategies to identify, assess, and mitigate fraud-related risks.
- Foster a culture of continuous improvement, innovation, and collaboration within the team.
- Lead a high performing team to monitor seller activities, detect fraudulent behavior, and enforce compliance with company policies and industry regulations.
- Implement data-driven risk assessment models and analytical tools to proactively identify emerging risks and trends.
- Establish and enhance policies and procedures governing fraud risk management.
- Collaborate with cross-functional teams, including product, legal, compliance, and technology, to develop and enhance risk mitigation solutions and processes.
- Conduct regular reviews and audits of accounts, transactions, and activities to ensure adherence to risk management protocols.
- Stay abreast of industry trends, regulatory developments, and best practices in fraud risk management to inform strategic decision-making and enhance risk mitigation efforts.
- Provide timely and accurate reporting on key risk metrics, trends, and incidents to senior management and relevant stakeholders.
- Drive continuous improvement initiatives to optimize risk management processes, enhance operational efficiency, and support business growth objectives.
- Foster a culture of risk awareness, accountability, and compliance throughout the organization through training, communication, and collaboration.
Required Competency and Skillset (To be a Waver)
Qualifications & Experience:
- Bachelor's degree in business, finance, risk management, or related field; advanced degree or relevant professional certifications (e.g., FRM, CRM, CFA) preferred.
- Proven 15+ years’ experience in risk management, preferably in a fintech or financial services environment, with a focus on fraud prevention.
- Proven track record of leadership and team management, with the ability to inspire and motivate a diverse team of professionals.
Skills & Attributes:
- Strong analytical skills and proficiency in data analysis, risk modeling, and statistical techniques.
- Deep understanding of financial products, payment processing, and regulatory and scheme requirements related to fraud risk management.
- Excellent communication skills, with the ability to effectively communicate complex concepts and findings to diverse audiences.
- Strategic thinker with the ability to develop and execute risk management strategies aligned with business objectives.
- Demonstrated ability to thrive in a fast-paced, dynamic environment and effectively manage competing priorities.
- High level of integrity, ethics, and professionalism, with a commitment to upholding the highest standards of risk management and compliance.
