This pivotal role as the General Manager for the Special Economic Zone (SEZ) at AGL involves ensuring full compliance with SEZ regulations, driving business growth by attracting customers with diversified solutions and value-added services, and managing customs and logistics operations. The General Manager oversees overall financial and administrative performance to achieve profitability and sustainability of the SEZ.
Specific Deliverables and Responsibilities
Strategic Management
- Develop and implement the SEZ's strategic and operational plans in alignment with the Company's overall business objectives.
- Identify business opportunities within regional and international markets to attract new Clients.
- Oversee expansion plans, infrastructure development, and partnerships to enhance SEZ competitiveness.
- Represent the SEZ in Government, regulatory, and investor forums.
Operations & Logistics
- Oversee the day-to-day SEZ operations including warehousing, transport, value-added services, and distribution.
- Ensure seamless coordination of inbound and outbound logistics in compliance with SEZ and customs procedures.
- Drive operational efficiency through automation, process improvement, and performance tracking.
- Supervise the implementation of Standard Operating Procedures for customs documentation, bonded movements, Stock management and product traceability.
Regulatory & Compliance
- Ensure full compliance with SEZ regulations, Kenya Revenue Authority (KRA) and other statutory requirements.
- Liaise closely with SEZ Authority, Customs, and government bodies for smooth regulatory operations.
- Maintain proper documentation and reporting for bonded goods, processing activities, and exports.
- Manage audits, inspections, and compliance reviews effectively.
Business Development
- Develop marketing strategies to position the SEZ as a regional logistics hub.
- Build relationships with importers, exporters, manufacturers, and third-party logistics partners.
- Negotiate and finalize contracts and service agreements with clients.
- Introduce innovative service offerings to increase revenue.
Financial & Administrative Management
- Prepare and manage annual budgets, forecasts, and financial performance reports.
- Control operational costs and optimize resource utilization.
- Oversee billing, revenue collection, and client accounts.
- Ensure strong internal controls and transparent financial management.
Leadership & People Management
- Lead, mentor, and motivate cross-functional teams in operations, finance, compliance, and customer service.
- Establish performance standards and conduct regular reviews.
- Promote a culture of safety, efficiency, and accountability.
- Identify training and development needs to strengthen staff capabilities.
Candidate Profile and Qualifications
Candidates must meet the following criteria:
- Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or related field (Master's preferred).
- 10-15 years of experience in logistics, SEZ management, or port/free zone operations.
- Strong knowledge of SEZ, customs, and bonded warehousing procedures.
- Proven leadership and stakeholder management skills.
- Experience in business development and client relationship management.
- Excellent communication, negotiation, and analytical abilities.
- Proficiency in ERP/WMS systems.
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