General Manager – Reinsurance Operations

Job Purpose

The General Manager, Reinsurance Operations, provides strategic and operational leadership for all reinsurance activities at Kenya Re. The role drives sustainable profitable growth, technical excellence, prudent risk management, sound claims handling, effective retrocession arrangements, and superior client service across local, regional, and international markets.

Key Responsibilities

Strategic Portfolio Oversight

• Direct responsibility for Life Reinsurance, Local Market Operations, International Treaty, International Facultative, Marketing & Business Development, and Retrocession placements.

Business Growth, Marketing and Market Development

• Lead marketing and business development strategies to grow market share across local, international treaty, and international facultative business.
• Identify new opportunities and develop innovative reinsurance products and solutions.
• Oversee the preparation and delivery of competitive quotations, pricing, rating terms, and underwriting conditions.

Stakeholder Engagement and Relationship Management

• Build and maintain strong relationships with cedants, brokers, retrocessionaires, and regulators in local and international markets.
• Provide strategic reports, business intelligence, and technical advisory to the Board and Senior Management.
• Ensure high client satisfaction, retention, and fulfilment of Kenya Re’s statutory mandate.

Underwriting, Technical and Financial Performance

• Provide executive leadership in underwriting and portfolio management across all business lines.
• Lead strategic retrocession placements and negotiations to secure optimal risk transfer, capacity, and favorable terms from global retrocessionaires.
• Draft, review, and negotiate treaty and facultative agreements in line with Kenya Re’s policies and regulatory requirements.
• Ensure timely collection of premiums, commissions, and receivables.
• Oversee management of mandatory cessions and run-off accounts.

Claims Management

• Oversee end-to-end claims handling for Group Life and Individual Life reinsurance business, including death, disability, and other treaty-related claims.
• Review outstanding loss reserves, IBNR provisions, and claims adequacy.
• Ensure prompt, fair, and compliant claims settlements.

Data, Analytics and Reporting

• Coordinate regulatory data submissions to the Insurance Regulatory Authority (IRA).
• Analyse actuarial and market statistics to support valuation, reserving, and strategic planning.
• Monitor performance across all portfolios.

Governance, Risk and Compliance

• Champion strong governance, internal controls, risk management, and full statutory compliance.
• Prepare and monitor divisional budgets, work plans, and performance contracts.

People Leadership and Organizational Effectiveness

• Lead, mentor, and develop a high-performing team within the Reinsurance Operations Division.
• Promote a culture of professionalism, innovation, accountability, and service excellence.
• Perform any other duties assigned by the Group Managing Director.