The Finance Systems Functional Support, also known as a Subject Matter Expert (SME) or Power User, is an individual with advanced knowledge and expertise in Finance. This role operates at the Tier 2 support level, focusing on the operational use of Oracle Financial Applications. The position supports strategy execution, ensures process compliance, and provides expert-level assistance to end users while partnering with Oracle technology teams to deliver operational excellence.
Responsibilities
Process Execution & Compliance
Support the execution of strategies defined by the Finance Global Process Owner.
Understand and apply detailed requirements, policies, and practices within Finance to ensure process compliance across the organization.
Deployment & Training
Provide Tier 2 support for end-users, addressing specific questions, issues, and requests related to Oracle Financial Applications.
Guide users through steps to solve problems with the use of system functionalities, ensuring minimal disruption to operations.
Technology Partnership & Continuous Improvement
Work with Oracle Technology teams to define and operate end-to-end solutions.
Participate in User Acceptance Testing (UAT) for new processes and releases.
Identify and escalate complex or unresolved issues to higher-tier technical support.
Monitor performance, results, and trends within the finance functional area and suggest continuous improvement initiatives.
Requirements & Qualifications
Required Qualifications
Bachelor’s degree in Business Administration, Finance, Accounting, or a related field, or equivalent combination of education and work experience.
2–4 years of professional experience in a Finance role.
Strong organizational and time management skills.
Strong understanding of financial processes and accounting principles.
Proficiency in Microsoft Office Suite and finance systems (SAP, PeopleSoft).
Excellent analytical and problem-solving abilities.
Strong written and verbal communication skills to interact with both business and technical teams.
Preferred Qualifications
Advanced coursework or certification in Finance, Accounting, or Oracle Financial Systems.
Previous experience with Oracle Financial ERP Systems.
How to Apply
Interested and qualified candidates should apply online by visiting the CARE Application Page.
