The role of the Finance Coordinator-Officer, Finance Admin. Office exists to ensure accurate, efficient, and compliant financial processes by analysing, redesigning, implementing, and reconciling systems and workflows that support the hospital’s operational and strategic goals.
Key Responsibilities
Process Analysis & Assessment
- Review current billing and other financial processes, workflows, and systems.
- Identify inefficiencies, redundancies, and bottlenecks.
- Assess integration and usage of EHR & ERP in the Finance department.
Strategic Process Design
- Develop re-engineered finance workflows and establish standard operating procedures (SOP) aligned with healthcare financial standards.
- Coordinate rollout of redesigned processes with ICT and Finance.
- Train finance staff on new workflows and systems.
Quality Control & Compliance
- Develop quality control metrics for re-engineered hospital policies.
- Collaborate with audit teams to strengthen internal controls.
Continuous Improvement & Stakeholder Engagement
- Monitor and refine processes regularly.
- Regularly engage Finance, ICT, clinical, and admin stakeholders for feedback.
Cash and cash related back-Office Reconciliation and Accuracy
- Monitor periodically high-level back-office cash and cash related reconciliations to ensure accuracy and completeness.
Qualifications, Experience and Skills Required
To be considered for this role, candidates must possess the following qualifications, experience, and skills:
Qualifications & Experience:
- Bachelor’s degree in Finance, Accounting, Business Administration, or Economics.
- CPA or ACCA are an added advantage.
- Certification or skills in Systems/Business process is a plus.
- At least two or more years of experience with ERP and/or EHR systems (e.g., PeopleSoft, SAP, Oracle).
Skills:
- Strong skills in Excel and Business Intelligence (BI) tools.
- Aptitude in reporting and presentation.
- Excellent Analytical and problem-solving skills.
- Attention to detail (important for reconciliations).
- Ability to train and support others during change.
- Good communication and stakeholder engagement skills.
- Must be a team player and a person of high integrity.
