Direct Sales Agent

Jamii Telecommunications Limited (JTL) is a privately owned Kenyan telecommunication service provider offering broadband and mobile services under the "FAIBA" brand. This role is for a Direct Sales Agent based in Mombasa, focused on driving acquisition and maintaining customer relations within the assigned territory.

Direct Sales Agent Job Responsibilities

• Source for new business leads, service accounts, obtaining orders for acquisition, and establishing new sub-agent accounts by visiting targeted outlets for existing or potential sales.
• Adjust content of sales presentations by studying the type of sales outlet or trade factor.
• Focus sales efforts by studying existing and potential volume of dealers for training and education.
• Submit orders by referring to price lists and product literature.
• Keep management informed on trade activities by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis.
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Recommend changes in products, service, and policy by evaluating results and competitive developments.
• Resolve customer complaints by investigating problems; developing solutions; preparing reports and making recommendations.
• Provide historical records by maintaining records on area and customer sales.
• Contribute to team effort by accomplishing related results as needed.

Qualifications and Attributes

Successful candidates must meet the following requirements:

• Education: Degree or Diploma in a business-related field (preferred).
• Experience: At least 1 year of experience in a related function (preferably sales, customer relations, or merchandising).
• Professional Attributes:
  • Highly motivated, proactive, and target-driven.
  • Excellent communication and negotiation skills, with the ability to work in a team.
  • Customer and business focused attitude.
  • Proactive attitude to look for clients and use all the necessary tools to achieve results.
  • Ability to multi-task and get things done to completion.
  • Excellent planning and organizational skills.