About the Role
Indepth Research Services (IRES) is seeking dynamic and results-driven Customer Success Executives to join their high-performing team. This role is central to their growth strategy, focusing on consultative selling of their portfolio to a diverse client base. You will be responsible for understanding complex client challenges and aligning them with appropriate solutions.
Key Responsibilities
Consultative Selling & Client Engagement
- Identify/prospect, qualify, and develop new business opportunities within assigned public and private sector territories.
- Conduct in-depth needs analysis with clients to understand their strategic objectives and challenges.
- Design and propose tailored solutions from our portfolio that address specific client pain points and deliver measurable value.
Relationship Management & Stakeholder Engagement
- Key Account Management: Build and nurture long-term relationships with decision-makers (C-level executives, procurement officers, project managers) in the public, private, and not-for-profit sectors.
- Public Sector Engagement: Navigate government procurement processes, tender submissions, and compliance requirements for public sector contracts.
- Private Sector Engagement: Master corporate procurement ecosystems including RFP processes, vendor qualification requirements, and multi-tier approval chains.
Solution Portfolio Expertise
- Develop a deep understanding of our entire product suite.
- Articulate the technical and business value of our solutions effectively.
Sales Process & Technology Utilization
- Utilize CRM (e.g., Salesforce, HubSpot) proficiently to manage pipeline, track interactions, and forecast accurately.
- Collaborate with digital sales assistants to run campaigns to generate leads, access relevant content, and personalize client communications at scale.
- Manage the full sales cycle from prospecting to negotiation and closure.
Market Intelligence & Competitive Analysis
- Industry Trends: Stay updated on regulatory changes, funding opportunities, and emerging trends within the assigned sector.
- Competitor Benchmarking: Analyze competitor offerings and adjust sales strategies to maintain a competitive edge.
Qualifications & Experience
- Bachelor’s degree in Economics, Statistics, Finance, Accounting, or a related field.
- Minimum of 2 years of proven experience in consultative/B2B sales, preferably selling solutions to public, private sector, and not-for-profit clients.
- Sales Certifications will be an added advantage.
- Demonstrable experience or strong understanding of data analytics principles and their business application.
- High proficiency in using CRM software.
- Exceptional communication, presentation, and negotiation skills.
How to Apply
Your application should be sent to hr@indepthresearch.org on or before CoB Monday, 24th August 2026.
