Our mission is to provide Black women in Africa with a world-class beauty retail experience that is inclusive, empowering, culturally relevant, and of the highest quality. The Baki brand is rooted in the conviction that beauty provides a strong foundation for self-expression; transforming it from a mere beauty retailer to an inspiring movement.
Role Overview
Baki Beauty is seeking a Customer Experience Agent based in Nairobi to deliver exceptional customer care and support.
Requirements
We are looking for someone who:
Holds a BA/BSc/HND degree.
Has experience in customer service or customer experience.
Call center experience is an added advantage.
Thrives in a fast-paced environment.
Is professional, empathetic, and solution-oriented.
