Reporting to the Branch Team Leader, the Customer Experience Advocate will manage customer relations and interactions through various channels to ensure customer satisfaction.
Key Responsibilities
Deliver exceptional customer service across multiple channels.
Build and maintain strong customer relationships.
Support branch business development initiatives.
Handle customer inquiries efficiently and professionally.
Job Requirements
Bachelor’s Degree in a Business-Related Field or its equivalent.
Minimum 2 years’ experience in Customer Service.
Good customer service, interpersonal, and communication skills.
Business Development acumen.
How to Apply
Interested candidates who meet the above requirements are invited to submit their CV and application letter to jobs@aakenya.co.ke indicating the position applied for and preferred branch (e.g., Customer Experience Advocate – Kenol Branch), by 20th July 2026.
How to Apply
Interested candidates who meet the above requirements are invited to submit their CV and application letter to jobs@aakenya.co.ke indicating the position applied for and preferred branch (e.g., Customer Experience Advocate – Kenol Branch), by 20th July 2026.
