The Credit Officer - Corporate will be responsible for maintaining an up-to-date corporate client database, ensuring operational guidelines are followed at all service points, managing patient bills and credit limits, and securing timely collections of outstanding payments to achieve monthly targets.
Key Responsibilities
Maintain an up-to-date client database as regard to membership lists and operational guidelines.
In liaison with admission and registration and billing, ensure that client’s operational guidelines are communicated and strictly followed at all service points.
Communicate information on suspended accounts and change of operational guidelines to admissions and registration and billing staff.
Check on cover limits for insurance, patients and company-paid patients and obtain/request for extension of cover as required. Where a patient bill has gone beyond the acceptable limit, request for an interim payment from the corporate concerned.
Ensure allocations are done for receipts received at all times.
Closely monitor patient bills and advice patients/ next of kin accordingly.
Liaising with billing on returned invoices and dealing with the ones that concern credit control.
Send out monthly statements to the client.
Ensure that Hospital monies are collected within set terms by achieving monthly collection targets.
Obtain documentation guaranteeing payment for all company-paid bills.
Organize monthly meeting with corporate clients to reconcile accounts and report progress to the Credit Manager – Corporate
Ensure that client queries are promptly addressed and maintain a filing system for correspondence, with appropriate bring forward arrangement to ensure timely follow up.
Review progress on debt collection and make inputs to the setting of new targets.
Submit daily collection report and monthly analysis of outstanding items in 120 days to the Credit Manager- Corporate
Provide intelligent information to Credit Manager regarding corporate clients’ perception of Hospital services
Participate in quality improvement initiatives within the department and provide reports as required.
Required Qualifications
Bachelor of Commerce, (Accounting, Finance, Banking, Business Administration or related field.)
CPA II or ACCA II
3 Years of relevant experience.
High level of accuracy.
Supervisory skills and negotiation skills.
How to Apply
If you are interested in the above position and you meet the requirements listed, please send your application together with a detailed CV, Copies of Academic Certificates, three (3) referees and include their telephone contacts and email address to hrrecruit@materkenya.com so as to reach us not later than 11th June 2026.
