Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management, and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability, and Pushing beyond boundaries.
The Credit Control Officer is responsible for implementing and enforcing the company's credit control policies and procedures, managing policyholder accounts, and ensuring the timely collection of premiums to minimize financial risks.
Key Tasks and Responsibilities
- Credit Policy Enforcement: Implement and enforce the company's credit control policies and procedures to ensure compliance with internal guidelines and regulatory requirements.
- Policyholder Management: Conduct credit checks on policyholders and potential clients to assess their creditworthiness and identify potential financial risks.
- Payment Collections: Track overdue premiums, follow up with policyholders via phone and correspondence, and manage accounts to ensure timely payment of outstanding balances.
- Carrying out aged debtors report analysis and taking appropriate action as per credit policy.
- Management of intermediary accounts and reconciliation of debtor accounts.
- Preparation and presentation of credit control reports to management.
- Conducting intermediary visits monthly to enhance relationships.
- Stakeholder Coordination: Collaborate closely with internal departments (like sales, underwriting, and finance) to resolve discrepancies, facilitate client information, and ensure smooth collection processes.
- Preparation of quarterly IRA reports.
- Preparation of mid and end year audits.
Skills and Competencies
The ideal candidate should possess the following skills:
- Good communication skills.
- Analytical Skills: The ability to analyze debtor aging reports and identify potential issues for write-offs or other actions.
- Teamwork: A collaborative approach to work effectively with colleagues in various departments.
- Motivation: A high-energy, self-motivated individual with initiative.
- Financial Acumen: Strong understanding of financial records, ledger accounts, and the ability to prepare financial statements and reports.
Knowledge & Experience
- Minimum of 4 years relevant experience in Credit Control.
- Proven experience in a credit control or collections role, ideally within the insurance sector.
Qualifications
- Bachelor’s degree in Finance, Accounting, or a related field (BA/BSc/HND).
- CPA(K), ACCA, or an equivalent professional qualification.
