Collections and Recoveries Officer

Key Responsibilities

• Portfolio Monitoring: Conduct overall assessment and monitoring of allocated non-performing loans and Debt Recovery success rates, critically reviewing the amounts due in an efficient and cost-effective manner.
• Security Management: Undertake periodic reviews of securities held against all non-performing facilities to ensure they are perfected and no dilution occurs during the debt recovery period.
• Client Negotiation: On a case-by-case basis, assess the Bank’s positioning and its ability to recover amounts due without forced realization of securities where possible. This includes detailed negotiations with defaulting clients for facility restructuring.
• Securities Realization: When the realization of securities is inevitable, ensure the process is handled procedurally to avoid delays through intermittent litigation and potential risk exposure.
• Stakeholder Coordination: Plan and closely coordinate the debt recovery process with various stakeholders, including Lawyers, Valuers, and Auctioneers, to avoid undue delay and recovery cost escalation.
• Reporting: Prepare and submit accurate and detailed reports from recovery assignments and make actionable recommendations to management.
• Documentation: Carry out storage and proper filing of credit documentation and files.
• Team Leadership: Provide guidance to onboard, train, set targets, and manage the performance of reporting staff to ensure achievement of set targets.
• Financial Planning: Prepare write-off proposals on a quarterly basis.
• Additional Duties: Perform any other related duties assigned in line with organizational goals and objectives.

Qualifications and Requirements

• Education: University degree in a relevant field (BA/BSc/HND).
• Experience: At least 3 years of working experience in a Collections and Recoveries role.
• Interpersonal Skills: Result-oriented with excellent communication and social skills.
• Planning: Forward planner with clear focus, maturity, and reliability.
• Independence: Ability to work with minimal supervision.
• Integrity: Honest and with very high integrity.
• Teamwork: Excellent team spirit.

How to Apply

Interested and qualified candidates should apply online through the Greenhouse portal. Please visit the following link to submit your application: https://www.myjobmag.co.ke/apply-now/1206566.