PesaLink begins processing of transactions, providing a long-awaited environment for real-time transfer of funds for customers at various participanting banks, enabling immediate value, with same-day settlement capabilities for banks.
The Chief of Staff role is instrumental in coordinating and driving the execution of the CEO’s strategic priorities across the organisation. The role involves tracking organisational performance against strategic objectives and providing critical insights to support decision-making.
Responsibilities
Strategic Planning & Execution
- Coordinate and drive the execution of the CEO’s strategic priorities across the organisation. Track organisational performance against strategic objectives and provide insights to support decision-making.
- Lead strategic planning processes and ensure alignment between corporate strategy and departmental plans.
Business Growth & Partnerships
- Identify, scope, and support the execution of strategic partnership opportunities with banks, fintechs, regulators, and ecosystem players.
- Evaluate and coordinate the implementation of new business opportunities, product growth initiatives, and market expansion strategies.
- Support commercial negotiations and relationship management with senior counterparts.
Executive Support & Decision Enablement
- Prepare strategic briefs, board papers, executive reports, and CEO communications.
- Coordinate board-level engagements, ensuring timely preparation and follow-through of decisions.
- Facilitate leadership meetings, strategic meetings, quarterly business reviews, performance reporting routines and ensure alignment on priorities.
- Lead or coordinate special and operational projects critical across departments as delegated by the CEO.
Cross-Functional Alignment & Coordination
- Work across departments to resolve operational bottlenecks that hinder strategic delivery. Improve internal collaboration, communication flows, and organisational accountability rhythm.
- Serve as a bridge between executive leadership and the broader organisation to ensure clarity of direction and execution discipline.
Experience & Skills
Required Experience & Qualifications
- At least 12 years’ experience in strategy, business development, finance, consulting, project management, or senior coordination roles.
- Experience within financial services, payments, fintech, or technology-led industries is preferred.
- Demonstrated ability to manage cross-functional initiatives and work closely with C-suite leaders.
- Bachelor’s degree (BA/BSc/HND).
- A Master’s degree (MBA/MSc/MA) is an added advantage.
Key Competencies
- Strategic and analytical thinking with strong business judgment.
- Strong relationship-building and stakeholder management capability.
- High emotional intelligence, diplomacy, and the ability to influence without authority.
- Exceptional communication, presentation, and writing skills.
- Ability to manage complexity, prioritise effectively, and deliver under pressure.
Terms of Engagement
If this sounds like you, and you have the requisite experience, skills, and education highlighted above, PesaLink would love to meet you!
