Fast Dial Business Solutions Limited is a Business Process Outsourcing (BPO) service delivery firm. Customer experience is at the forefront of our engagements, and we have developed value across all industries to grow and increase customer loyalty to client brands. We are currently seeking Call Center Agents to join our team in Nairobi.
Responsibilities
Manage inbound and outbound customer interactions professionally.
Provide excellent customer experience to increase brand loyalty.
Resolve customer inquiries and complaints effectively.
Adhere to communication scripts and organizational quality standards.
Requirements
Must possess a BA/BSc/HND qualification.
Good communication and interpersonal skills are essential.
Experience in customer service or a call centre is an added advantage.
How to Apply
Interested candidates are encouraged to apply by sending their CV to hr@fastdial.co.ke.
How to Apply
Apply by sending your CV to the following email address: hr@fastdial.co.ke.
