Job Overview
The Payments Business Execution Lead is a senior level role responsible for driving results through close partnership and collaboration within the Payments Business Execution Team and across the broader Payments organization. This team spearheads strategic initiatives across the Global Payments business, including driving revenue growth, managing expenses and headcount, monitoring business performance, providing insightful sales analytics and reports, collaborating with COO, Sales and Other Services business teams to implement Services/Citi-wide strategic initiatives, develop and enhance strategic frameworks. Reporting to the Global Payments Business Execution Head, this role demands exceptional analytical, communication, and management skills, coupled with strong leadership abilities, meticulous attention to detail, and a relentless focus on execution.
The Business Execution Lead will lead all Business Execution activities for Payments in Middle East and Africa, supporting Payments MEA Head on daily basis, as well as drive Payments Global strategic initiatives and projects. This role offers a comprehensive view of the Global Payments business and its strategic priorities, providing significant professional development opportunities.
Responsibilities
- Strategic Initiatives: Collaborate with Business, Function, and Cluster Heads to advance Payments-wide strategic priorities, encompassing business performance management, client experience enhancements, headcount management, and expense management.
- Business Alignment & Collaboration: Partner with local and cross-functional business teams to ensure consistent alignment with overarching business goals, lead key business forums in MEA to drive business growth.
- Revenue/Sales Analytics: Lead revenue and sales analytics, delivering strategic insights to drive revenue growth across product lines and customer segments, focusing on MEA applying Global Payments Framework.
- Executive Communications & Reporting: Coordinate the preparation of materials for key leadership forums, including Business Reviews, Town Halls, internal and external business reviews, presentations, and Citi earnings preparations. Manage ad-hoc deliverables related to reviews, reporting, and strategic initiatives.
- Operational Excellence: Partner with key stakeholders to establish and refine best practices, streamlining processes to enhance business management activities and drive efficiency gains.
- Project Management & Execution: Drive the implementation of business-critical projects across functions, collaborating closely with relevant senior leadership.
- Knowledge Sharing & Communication: Effectively communicate business and product knowledge, as well as strategic requirements, to business units and internal support functions.
- Risk Management & Compliance: Diligently assess risk in all business decisions, prioritizing the firm's reputation and safeguarding Citigroup, its clients, and assets. Ensure compliance with applicable laws, rules, and regulations, adhering to internal policies and exercising sound ethical judgment.
- Regulatory Forums/Questionnaires: Coordinate preparation of materials for meetings, presentations and exams related to MEA regulatory requests.
Requirements
- Experience with Banking businesses, particularly Treasury and Trade Solutions or Securities Services.
- Strategic Thinking & Execution: Demonstrated strategic and project management capabilities, combined with strong analytical and financial acumen.
- Bachelor’s Degree/University degree, Master’s degree preferred.
