Business Development Associate

This role as a Business Development Associate at Zeraki is crucial for advancing the use of technology to solve significant challenges encountered in providing quality education in Africa. Zeraki delivers cutting-edge EdTech solutions that provide insights for informed decision-making, facilitate access to quality instruction, and simplify everyday administrative tasks for educational institutions. The successful candidate will be a smart, driven, and gritty individual passionate about transforming education.

Role Overview

The primary objective of this position is to drive the adoption and sales of Zeraki's educational technology products to schools throughout Kenya. The job will involve onboarding new customers, supporting existing customers, and gathering feedback to inform strategies for achieving high customer satisfaction, ultimately sustaining Zeraki's dominance as the leading EdTech brand in Africa.

If you’re passionate about transforming education in Africa and thrive in a fast-paced, innovative environment, Zeraki encourages you to apply.

Key Responsibilities and Duties

• Sell educational technology products to schools in Kenya.
• Onboard new customers efficiently and effectively.
• Support existing customers to ensure continuous product engagement and high satisfaction.
• Gather valuable feedback from customers to inform strategies for achieving and sustaining high customer satisfaction.
• Contribute significantly to sustaining Zeraki's dominance as the leading EdTech brand in Africa.

Qualifications and Attributes

To be considered for this fast-paced and innovative environment, candidates must meet the following requirements:

• Education: A BA/BSc/HND qualification.
• Passion: A strong passion for education and Educational Technology (EdTech).
• Communication: Excellent communication and interpersonal skills, with the capability to build strong, lasting relationships with schools.
• Drive: Must be a self-starter with a determined drive to succeed and consistently exceed sales targets.
• Work Ethic: You will need to work long hours, nights, or weekends.
• Autonomy: Ability to work with minimal supervision in a fast-paced, dynamic environment.
• Resilience (Grit): Must possess grit and the ability to bounce back quickly if a sale is lost, recognizing that not every lead will result in a conversion.
• Experience: No prior experience is strictly required, though any previous experience in sales, marketing, or customer service will be considered highly advantageous.