Stratostaff is seeking a Bancassurance Sales Officer to drive insurance sales, cultivate customer relationships, and expand business opportunities within bank customer networks. The position leverages bank branch channels to recommend tailored insurance products, provide branch support and training, and achieve target sales goals.
Key Responsibilities
Drive Insurance Sales
Promote and sell bancassurance products, including life, general, medical, and asset insurance.
Achieve monthly, quarterly, and annual sales targets.
Customer Relationship Management
Identify customers' insurance needs and recommend suitable products.
Build and maintain strong relationships with existing and prospective customers.
Provide excellent customer service throughout the sales and policy lifecycle.
Business Development
Generate new business opportunities from the bank's customer base.
Conduct customer visits and follow up on sales leads.
Organize customer awareness campaigns and insurance product presentations.
Cross-Selling
Collaborate with relationship managers, personal bankers, and branch staff to identify cross-selling opportunities.
Integrate insurance solutions into customers' broader financial plans.
Branch Support and Training
Train and coach branch staff on bancassurance products and sales techniques.
Increase staff awareness to encourage quality referrals.
Sales Pipeline Management
Maintain a healthy sales pipeline and ensure timely follow-up on customer inquiries.
Track leads from referral to policy issuance.
Compliance and Risk Management
Ensure all sales comply with regulatory requirements and internal bank policies.
Complete Know Your Customer (KYC) and other compliance documentation accurately.
Adhere to ethical selling practices and customer protection guidelines.
Policy Administration
Assist customers with policy applications and documentation.
Liaise with insurance partners to facilitate policy issuance, renewals, endorsements, and claims support.
Reporting
Prepare regular sales and performance reports.
Monitor key performance indicators (KPIs) and recommend improvement initiatives.
Requirements
Bachelor's degree in Commerce, Finance, Actuarial Science, Business Administration, or a related field.
At least 1 year of experience selling bancassurance or insurance products.
Certificate of Proficiency (COP) in Insurance is mandatory.
Knowledge of banking legislation, policies, and insurance products.
Strong Microsoft Office skills (especially Excel and Word).
Excellent presentation, communication, and report-writing skills.
Good business acumen, decision-making, and problem-solving abilities.
