The role of Assistant Property & Business Development Manager, working for Villa Care Ltd (a subsidiary of Homes Universal), involves managing day-to-day property operations while actively driving business growth by expanding the property portfolio and maintaining high occupancy levels.
Homes Universal is a real estate consortium of more than ten subsidiaries that offer a full range of real estate services, including property development, sales and lettings, valuations, property management, property exhibitions, and interior design.
Overall Capabilities and Responsibilities
The successful candidate will be expected to demonstrate the following overall capabilities:
- Manage day-to-day property operations and ensure high occupancy.
- Maintain strong tenant relations and resolve issues quickly.
- Bring in new landlords and expand the property portfolio.
- Conduct market intelligence and maintain strong sales pipelines.
- Prepare business proposals and presentations.
- Use CRM systems and MS Office tools efficiently.
- Support senior managers and supervise junior staff.
Expertise Required
The role requires specific expertise in:
- Leasing, letting, sales cycle management, and understanding property law.
- Market research, competitor analysis, and identification of new business opportunities.
- Service charge administration, expenditure monitoring, and compliance knowledge.
Key Skills
- Property Management Skills: Lease administration, tenant communication, rent arrears management, maintenance coordination.
- Business Development Skills: Prospecting landlords, pitching, closing deals, digital marketing.
- Administrative Skills: Reporting, budgeting, documentation, analytical skills.
- Soft Skills: Communication, interpersonal relations, negotiation, problem-solving, time management.
Qualifications and Experience
Education Requirements:
- Bachelor’s Degree in Real Estate, Property Management, Land Economics, Business Administration, Marketing, Facility Management, or a related field.
- A Diploma may be considered if supplemented by strong relevant experience.
- Professional certification is an added advantage (EARB Certification, CIM/MSK, IFMA/FMP).
Professional Experience:
- 3–5 years of experience required in property management, client/tenant relations, business development, and sales.
- Experience in service charge calculation, budgets, financial oversight, and landlord reporting.
- Experience with property inspections, maintenance supervision, and proficiency in CRM/ERP systems.
Training Requirements:
- Customer service training.
- Sales and negotiation training.
- Property management software training.
- Conflict resolution and tenant handling training.
- Basic accounting and financial reporting.
- OSH (Occupational Safety and Health) awareness for property environments.
Salary Range: KSh 30,000 - KSh 50,000/month.
