About the Role
The Assistant Manager Business Development (Broker Business) at First Assurance Kenya (Absa Bank Limited) supports the delivery of targeted non-medical business growth across specified parameters. The role involves actively managing broker relationships, handling business pipelines, ensuring service level agreements (SLAs) are met, driving cross-selling opportunities, and keeping abreast of market intelligence.
Key Responsibilities
Business Development
- Management of broker relationships to deliver targeted premium outputs.
- Pipeline business management: quotation processing and transmitting the same to brokers within turn-around times (TATs).
- Draw up and operate SLAs with brokers for differentiated service delivery.
- Adhere to Interdepartmental Service Level Standards in liaison with the Underwriting team across branches.
- Champion cross-selling for corporate business and other special assignments as allocated.
- Collect market intelligence through research by reading articles, publications, internet, word of mouth, and networking daily to keep abreast of market developments.
- Assess market opportunities with respect to competitor sales sources by remaining in touch with market forces and influencing.
- Manage knowledge capital by collecting, categorizing, storing, protecting, and distributing the results of market research.
Financial
- Deliver financial parameters for Gross Written Premium (GWP), loss ratios, and cross-selling.
- Debt management for brokers as per the debt management standard.
- Manage and control expenditure for travel, events, and promotional items.
- Plan, assign, and allocate funds for events or promotional items required for brand management through brand management activities as per the structured calendar.
Operations & Compliance
- Actively keep up to date with all relevant knowledge, legislation, and developments within the business unit and insurance industry that may have an impact on the Business Advantage.
- Coordinate compliance with regulatory requirements for brokers for licensing and onboarding requirements as per ABC Third Party Standards.
Management Reporting
- Prepare accurate production reports and other statistics for management reporting.
- Represent the department in the absence of the head of department in various business reporting forums.
Requirements & Qualifications
- Education: Bachelor's degree in a business-related field (Actuarial Science, B.Com Insurance, Business Administration).
- Higher Diploma: Higher Diplomas in Business, Commerce, and Management Studies (Required).
- Experience: 7–10 years of sales management and business development experience in Insurance, at least 5–6 of which should be in General Insurance holding a management role.
- Professional Certification: ACII / Diploma in Insurance (UK) or AIIK / Diploma in Insurance (Kenya), or good progress toward either.
How to Apply
Interested and qualified applicants should submit their application online through Absa's career portal on or before August 4, 2026.
